UNICENTER operates with the knowledge that no two retailers are the same. You and your business are one of a kind so why wouldn’t you want a fulfillment solution that was too?
At UNICENTER we will work with you to tailor fit the right solutions to your business and to maximize your potential.
The unique experience we provide to our clients coupled with our affordable rates and effective service model gives our clients that ‘top-notch’ experience they are looking for and deserve. We truly believe we offer unparalleled convenience and service in the online e-commerce order fulfillment sector.
We have designed an Inventory Management software that is intended to help you gain complete control of your inventory, in every warehouse, and across every channel. We will eliminate overselling due to the lag time between the time of a sale and the subsequent inventory adjustment. Rest assured that all your inventory will by synced to all your sales channels seamlessly and within minutes!
Supporting the B2B industry means catering for Business to Business shipping needs, these needs usually entail shipping Bulk Supply for resale purposes. Complicated routing procedures with high cost penalties for noncompliance are usually involved with B2B shipments. So at UNICENTER we focus on the accuracy of the process with an eye on speed, because we know the complexity of B2B procedures can cause unavoidable hold ups as well as unwanted expenses.
B2C order fulfilment is a name given to the process of receiving a customer’s order information and then all the steps between until the order is delivered. The logistics of order fulfillment goes largely unnoticed by the customer but is one of the biggest contributing factors to customer satisfaction.
The Logistics process begins when the order information is routed to our warehouse. We then take that order information and perform a product to invoice matching process followed by picking and packing procedures. We take great pride in packing boxes with the intention of reducing waste for the end customer while at the same time ensuring our packages are properly protected for the shipments journey to the end customer.
3RD PARTY FULFILLMENT
ZULILY / AMAZON FBA...
There is nothing more frustrating than waiting on a late order or receiving an incorrect package. Mistakes like these can cost your e-commerce business hard earned profits. Not to mention the goodwill you lose with your customers. That is why UNICENTER offers the highest level 3PL fulfillment services in the industry. After all, the fulfillment of your online orders is at the core of our operations.
RETURNS PROCESSING & REVERSE LOGISTICS
Returns or ‘Reverse Logistics’ are a natural part of operating an online e-commerce business. Even when a product is returned, our Reverse Logistics Process can help you take a lost sale and turn it into an exceptional customer experience.
HOW DO WE DO THIS?
Exceptional Speed: The moment we receive a return, our processes begin. We guarantee that all orders are processed in 48-hours or less so that your customer receives their refund in a timely manner.
Customized Solutions: Depending on your return policy, we can ship returns to you for refurbishing or re-packaging, or we can handle these processes for you and restock the product.
SHIPPING & TRANSPORTATION
UNICENTER OFFERS SHIPPING SOLUTIONS THAT GET YOUR GOODS ANYWHERE YOU NEED THEM TO GO
Location, relationships, and experience. These are the 3 pillars of our fulfillment strategy and the essential elements of quick and cost-effective fulfillment shipping.
We also utilize our Location knowledge and leverage our relationships with trusted service partners to deliver a quick and different fulfillment experience that our clients can understand and trust.
Getting products in and out of our fulfillment centers is at the heart of what we do. Making it happen efficiently requires long standing relationships with trusted shipping partners.
We work with many different parcel carriers and intermodal carriers to deliver products domestically and internationally. These long standing relationships help us to overcome unexpected challenges and offer clients more flexible shipping options than our competitors. We know who to call and how to talk to them.